BY CLICKING THE "I ACCEPT" BUTTON OR ACCESSING, USING OR INSTALLING ANY PART OF THE SERVICE, YOU EXPRESSLY AGREE TO AND CONSENT TO BE BOUND BY ALL OF THE TERMS OF THIS AGREEMENT.
Clicentrix Technology Solutions Private Limited ("Clicentrix" or "we") operates www.cx1.clicentrix.com and/or www.clicentrix.comwhich is a mobile / web application for custom relationship management platform. The services offered by Clicentrix include any Clicentrix-branded URL, the mobile-based application named CX1, Clicentrix messaging services (including, without limitation, instant messaging, private messaging, and email services), and any other features, content, or applications offered from time to time by Clicentrix in connection with Clicentrix's business (collectively, the "Services").
This Terms of Use Agreement, as may be modified from time to time, ("Agreement") constitutes legally binding terms and applies to your use of the Services. By accessing and/or using the Services, you agree to be bound by this Agreement, whether you are a "Visitor" (which means that you simply browse the Services, including, without limitation, through a mobile or other wireless device, or otherwise use the Services without being registered) or you are a "Member" (which means that you have registered with Clicentrix). The term "User" refers to a Visitor or a Member. You are authorized to use the Services (regardless of whether your access or use is intended) only if you agree to abide by all applicable laws, rules and regulations ("Applicable Law") and the terms of this Agreement. In addition, in consideration for becoming a Member and/or making use of the Services, you must indicate your acceptance of this Agreement during the registration process as mentioned above.
Clicentrix reserves the right to modify this Agreement at any time and from time to time, and each such modification shall be effective upon posting on the Clicentrix website. All material modifications will apply prospectively only. Your continued use of the Services following any such modification constitutes your agreement to be bound by and your acceptance of the Agreement as so modified. It is therefore important that you review this Agreement regularly. If you do not agree to be bound by this Agreement and to abide by all Applicable Law, you must discontinue use of the Services immediately. You may receive a copy of this Agreement by contacting us at our site.
Use of the Services and registration to be a Member for the Services ("Membership") is void where prohibited. By using the Services, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) if you are a minor, it is mandatory that the present terms and conditions are required to be accepted by the parent / guardian of the minor; and (d) your use of the Services does not violate any Applicable Law. Your profile may be deleted and your Membership may be terminated without warning, if we believe that you are a minor.
This Agreement, and any posted revision to this Agreement, shall remain in full force and effect while you use the Services or are a Member.
Clicentrix reserves the right to suspend or terminate your access to the Application, or any part of it, at any time, for any reason, including, but not limited to, your violation of these Terms of Use, misuse of the Application, or as required by law. Termination may occur with or without notice and may result in the forfeiture and destruction of all information associated with your account. In addition, Clicentrix reserves the right, in its sole discretion, to reassign or rename your profile URL. Clicentrix expressly reserves the right to remove your profile and/or deny, restrict, suspend, or terminate your access to all or any part of the Services if Clicentrix determines, in its sole discretion, that you have posed a threat to Clicentrix, its employees, business partners, Users and/or the public.
You may terminate your Membership at any time, for any reason by sending email to connect@clicentrix.com providing reasons for termination. Upon sending an email to Clicentrix you will delete your account and cease all access to and use of the Application.
Upon termination, whether by us or by you:
All provisions of these Terms of Use that by their nature should survive termination, including but not limited to, intellectual property rights, warranty disclaimers, indemnity, and limitations of liability, shall continue to apply after the termination of your access to the Application.
The Fees for the Services shall be as set out on the Website / Application or as informed to you vide an email at the time you placed an order for them. You acknowledge that Clicentrix reserves the right to charge for any portion of the Services and to change its fees (if any) from time to time in its discretion. If Clicentrix terminates your Membership because you have breached the Agreement, you shall not be entitled to the refund of any unused portion of fees or payments (if any).
At Clicentrix, we strive to ensure that you have a seamless experience with our mobile / web based application. However, we understand that sometimes issues may arise, and you may request a refund under certain circumstances. This Refund Policy outlines the conditions under which refunds will be granted by Clicentrix.
Refunds may be issued by Clicentrix only under the following circumstances:
To request a refund, please follow these steps:
If your refund request is approved, the refund will be processed using the original payment method within twenty-one (21) business days. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.
We reserve the right to modify or update this Refund Policy at any time. Any changes will be reflected in this policy, and continued use of the app will signify your acceptance of these changes.
If you have any questions about this Refund Policy, please contact us at connect@clicentrix.com.
Our mobile / web application may offer services or products that require payment. Payments for these services may be processed through third-party payment gateways. By using the application, you agree to comply with the terms and conditions, privacy policies, and other applicable rules of these third-party payment providers.
Clicentrix does not control, manage, or govern the performance, availability, or security of third-party payment gateways. Any disputes or issues related to payment transactions must be resolved directly with the payment provider. Clicentrix is not responsible for any loss, damages, or unauthorized access that may arise from your use of third-party payment gateways.
Third-party payment gateways may impose their own fees or charges (such as processing fees or currency conversion charges) for the use of their services. Clicentrix is not responsible for any additional costs that may be incurred through the use of third-party payment services. It is your responsibility to review the applicable fees and charges imposed by the payment provider.
By using a third-party payment gateway to process payments, you authorize the third-party provider to store, process, and collect your payment information in accordance with their respective terms and policies. Clicentrix does not store or have access to your full payment details, as this information is handled directly by the payment provider.
All transactions completed through third-party payment gateways are subject to the refund and dispute resolution policies of the respective payment providers. If you wish to request a refund or resolve any payment-related issues, you must contact the third-party payment gateway directly, as Clicentrix does not have the ability to process refunds or address disputes on behalf of these payment providers.
When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You agree to notify Clicentrix immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.
The Services are for the personal use of Members and may only be used for direct personal purposes if they are specifically endorsed or authorized by Clicentrix. Illegal and/or unauthorized use of the Services, including, without limitation, collecting usernames, user id numbers, and/or email addresses of Members by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Services, or employing third party promotional sites or software to promote profiles for money, is prohibited. Commercial advertisements, affiliate links, and other forms of unauthorized data collection or solicitation may be removed from Member profiles without notice or explanation and may result in termination of Membership privileges. Clicentrix reserves the right to take appropriate legal action, including, without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
The following are examples of the kind of Content that is illegal or prohibited to post on, through or in connection with Clicentrix. Clicentrix reserves the right to investigate and take appropriate legal action against anyone who, in Clicentrix's sole discretion, violates this provision, including, without limitation, removing the offending Content from the Clicentrix Services, terminating the Membership of such violators and/or reporting such Content or activities to law enforcement authorities. Prohibited Content includes, but is not limited to, Content that:
We reserve the right to modify, update, or discontinue the mobile application, including its features, content, or functionality, at any time without prior notice. These changes may include updates, bug fixes, enhancements, or the removal of certain features. Your continued use of the application after such changes have been made constitutes your acceptance of these modifications.
Users are strictly prohibited from modifying, altering, decompiling, circumventing, reverse engineering, or attempting to access or manipulate the source code of the mobile application in any way or disable any security or technological measures implemented by the application to protect its integrity. Any unauthorized modification or tampering with the application, its features, or its functionalities is a violation of these Terms of Use and may result in the immediate termination of your access to the Application, in addition to any legal action we deem necessary.
Members who wish to suggest changes, modifications, or the addition of new functionalities to the mobile application may submit their requests at connect@clicentrix.comwith a subject line "CHANGE TO APPLICATION FUNCTIONALITY". While we value user feedback, any such requests will be considered at our sole discretion and the same may be at additional charges for such enhancements or changes. However, we are under no obligation to implement any suggested changes.
Our application / website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites. Your use of such websites is at your own risk.
Use of the Services is also governed by our Privacy Policy, which is incorporated into this Agreement by this reference.
Clicentrix is not responsible for any damage, injury or loss caused by Users of the Services or by any of the equipment or programming associated with or utilized in the Services or Linked Services. Profiles and Linked Services created and posted by Members on, through or in connection with the Services may contain links to other websites or services. Clicentrix is not responsible for the Content, accuracy or opinions expressed on such websites and services, and such websites and services are not necessarily investigated, monitored or checked for accuracy or completeness by Clicentrix.
The Services and Linked Services are provided "AS-IS" and as available and Clicentrix expressly disclaims any warranty of fitness for a particular purpose or non-infringement. Clicentrix cannot guarantee and does not promise any specific results from use of the Services or Linked Services.
IN NO EVENT SHALL CLICENTRIX BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFIT DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR LINKED SERVICES, EVEN IF CLICENTRIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CLICENTRIX'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO CLICENTRIX FOR THE SERVICES DURING THE TERM OF MEMBERSHIP.
This Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of India and the exclusive jurisdiction shall be at Pune, India.
You agree to indemnify and hold Clicentrix, its subsidiaries, and affiliates, subcontractors and other partners, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including, but not limited to, reasonable attorneys' fees, made by any third party due to or arising out of your use of the Services in violation of this Agreement and/or arising from a breach of this Agreement and/or any breach of your representations and warranties set forth in this Agreement and/or any Content that you post on, through or in connection with the Services.
Clicentrix shall not be liable to you for any breach of its obligations or termination under these terms and conditions arising from causes beyond its reasonable control, including, but not limited to, fires, floods, earthquakes, volcanoes and other Acts of God, terrorism, strikes, pandemics, epidemics, delay caused by transport disputes, failure to provide a course caused by a death in the trainer's family, illness of the trainer, Government edict or regulation.
Any Services provided by Clicentrix under these terms and conditions are personal to you and cannot be transferred or assigned to any other person. Clicentrix shall be entitled to assign these terms and conditions to any other company without prior notice to you.
This Agreement is accepted upon your use of the Clicentrix Website / Application or any of the Services and is further affirmed by you becoming a Member. Your agreement with Clicentrix will always include this Agreement at a minimum. Your access and use of certain Services will require you to accept additional terms and conditions applicable to such certain Services, in addition to this Agreement. The failure of Clicentrix to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. The section titles in this Agreement are for convenience only and have no legal or contractual effect. Clicentrix is a trademark of Clicentrix Technology Solutions Private Limited. This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is unlawful, void or unenforceable, that provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions.
Contact Us
To contact us regarding any questions about this Agreement, please use the Contact Clicentrix at connect@clicentrix.com.