CX1 — Intelligent Sales & Service for Mid-Market

AI-powered Sales & Service solution purpose-built for mid-market companies. One platform for your entire revenue and service lifecycle.

Enterprise CRMs Are Too Much.
Spreadsheets Are Too Little.

Mid-market companies need a solution that's powerful enough to automate complex Sales & Service workflows — but intuitive enough that your team actually uses it.

Enterprise CRMs

Overbuilt, overpriced, 12-month implementations.

Basic Tools

No automation, no AI, no scalability.

CX1 Platform

Right-sized intelligence for growing companies.

Everything Your Sales & Service Teams Need

AI-Powered Lead Management

Intelligent lead scoring, auto-qualification, and personalized outreach recommendations.

Sales Pipeline Automation

Visual pipeline, stage-gated workflows, forecasting, and automated follow-ups.

Service Desk & Ticketing

Multi-channel support, SLA management, auto-routing, and resolution tracking.

AI Insights & Recommendations

Real-time analytics, next-best-action suggestions, and churn prediction.

Workflow Automation

Automated approvals, notifications, escalations — no manual handoffs.

360° Customer View

Unified customer record across sales, service, and communication history.

Built for Growing Mid-Market Companies

Professional Services

Manage client relationships, track opportunities, and handle service requests seamlessly.

Product Companies

Automate sales cycles, manage customer success, and scale your support operations.

Operations Businesses

Streamline field service, manage SLAs, and track resolution metrics in real-time.

Why CX1 Over Enterprise CRM

Fast deployment — weeks, not months
AI-native — intelligence built in, not bolted on
Right-priced for mid-market budgets
Intuitive interface — minimal training required
Integrates with Microsoft 365, D365, and open-source tools

See CX1 in Action

Ready to unify your sales and service? Schedule a demo today.